At ForBrowser, we take privacy seriously and only collect the information we need to provide and improve our services.
INFORMATION WE COLLECT
Information You Provide
When you sign up for an account, subscribe to our newsletter, participate in forums, surveys or contests, request customer support or otherwise communicate with us, we may collect information such as:
- Contact details – name, email address, postal address, phone number
- Account credentials – username, password, password hints
- Payment information – if purchasing a premium subscription or product
- Location information – country and city (for regional-specific features and currency, not precise location data)
- Demographic data – age, gender (optional; for analytics and to customize content)
- Communications content – information provided when contacting us
We retain communications for as long as needed to provide support, resolve issues and improve our services. For optional surveys or contests, we minimize collection of contact information and remove it once participation is complete.
Automatically Collected Information
When you use our services, some information is automatically collected to provide core functionality and improve performance, including:
- Log data – IP address, browser type, settings, operating system, referral URLs, date/time stamps (used temporarily in logs and analytics)
- Cookies/tracking technologies – essential browsing functionality, site analytics, preserving sign-in state
- Device information – screen size, device type (for responsive design)
- Site activity – pages visited, search terms, clicks, scrolls, mouse movements (all anonymized for analytics)
Cookies allow essential site functionality like shopping carts and authentication. We may use third-party cookies for analytics but allow you to opt out in settings. Log data is anonymized where possible and not traceable to individuals. Other automatically collected information is used only in aggregate non-identifiable forms for technical diagnostics and product development purposes.
Information from Other Sources
To supplement the information above, we may receive additional information about you from third-party sources, including:
- Service providers – fraud detection, site analytics, email delivery services
- Social networks – if you connect via or reference your social media accounts
- Aggregated data companies – geo-location data for analytics
- Public databases – contact or demographic enrichment
Information from third parties is used only in compliance with applicable laws and regulations and to improve our services for users. We require partners to adhere to strict data privacy standards aligned with our own policies.
INFORMATION WE USE
We use your information only for specific business purposes to operate our services and ensure your best user experience.
Provide Our Services
The primary use of collected information is simply delivering and improving all aspects of our services to you. Specific uses include:
- Creating and managing your user account
- Processing newsletter subscriptions and email communications
- Completing purchases and payments
- Enabling product downloads
- Providing customer and technical support
- Understanding usage trends to improve navigation, performance and development priorities
- Preserving sign-in state for convenience across sessions
Communicate with Users
To keep you informed, resolve issues and respond to inquiries, we may use contact information to:
- Send confirmation messages for sign-ups and purchases
- Respond to customer support inquiries
- Notify of updates to our services or policies
- Share newsletters or details about features you have subscribed to
As needed, phone numbers may be used by support staff to resolve complex inquiries. We will not use contact information for promotional messaging without your consent. Communications content or history is accessed only by authorized support staff for resolving issues and is retained only as long as needed before deleting.
Analytics and Product Improvement
We strive to understand usage patterns and diagnose issues to continually evolve and enhance our offerings. To achieve this, we may use various usage analytics, surveys and aggregated non-personal information to:
- Analyze site traffic, navigation patterns, feature usage, demographics and other trends to optimize information architecture, interfaces, workflows and content priorities
- Assess infrastructure capacity and usage to identify performance issues and plan service growth
- Derive insights on core vs. niche feature usage to guide design and development investments
- Gauge interest, sentiment and satisfaction to prioritize content topics and evaluate/improve product copy or packaging
Surveys are voluntary and minimized in frequency. Analytics rely on aggregated statistical data focused on usage and performance rather than identifying personal behavior without need.
For Legal Purposes
In exceptional cases, we may provide collected information to third parties as required for:
- Compliance with valid legal process like subpoenas, warrants or court orders
- Enforcement of our agreements and policies
- Protection of legal rights if a violation may cause harm to users or third parties
- Investigating or deterring against prohibited harmful, illegal or unethical activity
We will always aim to notify affected users appropriately based on the sensitivity of circumstances unless restricted due to legal reasons or user privacy. Only designated legal and executive staff may access information for such purposes under strict security protocols aligned with processing guidelines and data privacy laws.
The information we have covers the key types of data collection and purposes typically needed for a site providing guides, info and tools for web browsers. Please let me know if you would like me to modify or expand on any part of these drafts. I’m happy to refine further based on any additional details or requirements you may have.
INFORMATION WE SHARE
At ForBrowser, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may share some personal information in the following circumstances:
Service Providers. We may share your personal information with service providers we have retained to perform services on our behalf, such as processing orders, delivering packages, sending emails and processing payments. These service providers are contractually obligated to use personal information we share with them only to perform the services we have hired them to provide.
Compliance with Laws and Protection of Our Rights and Users. We may disclose your personal information if we believe it’s necessary in order to comply with applicable laws, regulations or legal processes, respond to requests from public authorities, protect our operations or users, address threats to safety or security, or otherwise protect our legal rights. This includes providing personal information to third parties, to enforce our Terms of Use, prevent fraud, and keep our users safe.
Business Transfers. Your personal information may be transferred to another entity or its affiliates in connection with a merger, acquisition, reorganization or sale of assets or bankruptcy, or for other business reasons. We will notify users of any such transfer and the acquiring entity would be bound by the terms of this privacy policy with respect to any personal information collected while the privacy policy was in effect.
Research and Analytics Purposes. We may share aggregated or de-identified information that can’t reasonably be used to identify you. This information may be used to improve our products or services or develop new ones. It may also be shared with our business partners for similar analytic purposes or to demonstrate popularity and functionality of features. However, any aggregated or de-identified information shared for these purposes will not contain personally identifiable information.
Your Choices
In your personal account settings or through contacting us, you have the option to:
- Opt-out of receiving marketing communications from us
- Access, correct or delete the personal data we have about you
- Object to our use of your personal data if you believe our processing does not align with this privacy policy
If we propose to materially change our privacy practices, we will provide additional notice and choice before the change takes effect. We will also take steps to keep your personal data accurate and up to date as reasonably necessary for the purposes stated in this privacy policy and in line with applicable laws.
California Privacy Rights
Residents of California have specific privacy rights under the California Consumer Privacy Act (CCPA) with regards to their personal information collected by businesses. As a California resident, you have the following rights:
The right to know what personal information is being collected about you and how it is being used. This includes the categories and specific pieces of data being collected, the purpose for collecting it, who it is being shared with, and your rights with regards to that data.
The right to delete personal information collected from you, subject to certain exceptions. You can request that we delete any personal information about you that we have collected.
The right to opt-out of the sale of your personal information. We do not sell your personal information to third parties.
The right to non-discrimination for exercising your CCPA rights. We will not discriminate against you for choosing to exercise your rights under CCPA.
To submit a request based on your California privacy rights, please contact us through our web form at our contact page and specify the nature of your request. We will respond within 45 days at the latest.
Third-Party Content, Links, and Plugins
Our website includes third-party content and links to external sites over which we have no control. We provide them only as a convenience to you, and access to any resources, content, promotion, products or services of such sites is solely at your own risk.
External sites we link to have separate data collection, privacy and security policies independent of ours. We have no responsibility or liability for these independent policies or actions and are not responsible for the privacy or security practices or content of such websites. Rest assured that we neither rent nor sell your personal information to third parties. If you click on a third-party link, you will be directed to that site. Before disclosing any personal information on any other website, we advise you to examine the terms and conditions and privacy policy of that site.
Plugins on our website enable third party features and functionality. We have no control over how organizations sponsoring such plug-ins collect or utilize your personal information. As such, we cannot be responsible for any privacy violations by such third parties.
Again, we do not share your personal information with these third parties. But when accessing third party websites, we encourage you to be aware when you leave our website and read the privacy statements applicable to any third party websites you visit.
Children’s Privacy
At forbrowser.com, we understand how important it is to protect children’s privacy online. We have implemented special policies and procedures for handling personal information collected from or about children under the age of 13.
Our Services Are Not Directed to Children
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us so that we can take appropriate action.
Parental Consent Required for Children Under 13
If we discover that a child under 13 has submitted personal information on our site without parental consent, we will delete this information as soon as possible. If we require any personal information from children under 13 in order to provide certain online services, we will first obtain verifiable parental consent. Parents can review personal information submitted by their children, direct us to delete it, and refuse to allow further collection or use of the child’s information. For instructions on how to access, review, or delete your child’s personal information, pls contact us.
REVISIONS TO THIS PRIVACY POLICY
We may modify or revise this Privacy Policy from time to time to reflect changes in our privacy practices or as required by law. We encourage you to review this page periodically for the latest information on our privacy practices. The updated revised Privacy Policy will be effective immediately once posted on our website. Your continued use of our website or services constitutes acceptance of the terms of the then-posted Privacy Policy.
How We Notify You of Changes
We will provide notification of material changes to this Privacy Policy through the following methods:
Email Notice: If we have your email address, we will send you an email notice at the last email address you provided to us whenever this Privacy Policy is changed in a material way.
Site Notification: We will post a notice on our website homepage and application interfaces whenever this Privacy Policy is changed in a material way. The notice will contain information about the effective date of the changes and provide a link to review the updated Privacy Policy.
Push Notification: If you have installed one of our mobile applications and enabled push notifications, we may notify you through the app messaging system whenever this Privacy Policy is changed in a material way.
Who Can Make Requests
We will accept privacy-related requests and complaints from the following categories of individuals:
Registered Users: Requests pertaining to account records or data collected from registered users can only be made by the account owner or authorized agent recognized by law. We will verify identities before fulfilling access requests.
EU Data Subjects: EU residents can exercise data subject rights like access, rectification, erasure etc under GDPR regulations. Verifiable govt-issued photo ID may be requested.
California Consumers: Any California resident has the right to request certain details about personal information collected/handled under CCPA law. Verification steps may apply for sensitive requests.
Parents of Children: Per COPPA requirements, parents/guardians of children under 13 who have provided information to our site can request access or deletion of the child’s account details. Govt-issued ID will be required to verify relationship/consent.
Authorized Agents: You can appoint an authorized agent to submit requests on your behalf by executing a power of attorney agreement with legally-binding permissions. We will require proof documentation for any third parties acting as agents.
Deceased Users’ Representatives: Any legally authorized representative of a deceased registered user can submit supported requests pertaining to that user’s account or data collected while they were living. Authorization documents may be requested for verification.
How We Verify Identities
To protect privacy and ensure request legitimacy, we follow identity verification requirements per privacy regulations like GDPR, CCPA and COPPA when needed. This may include asking for full legal name plus 1 or more of:
- Email address associated with your account
- Photo ID issued by government / legal entity (driver’s license, passport etc)
- Payment instrument details used on our offering
- Other forms of documentary evidence
Any personal identification documents provided are only used strictly for verification purposes and deleted immediately after.
Our Response Process
We endeavor to acknowledge all privacy contacts within 5 business days at maximum. Complex cases like data export requests, complaints or legal objections may take longer – typically no more than 30 days. If more time is needed for certain requests, we will explain the reasons for the delay and provide expected resolution timeframes.
Complaint Handling
If your privacy question is presented as a complaint, we will assess circumstances and attempt to resolve the issue by:
- Providing explanation about compliance policies/controls in place
- Updating ineffective privacy/security controls based on assessment findings
- Compensating any negative impacts resulting from non-compliance or ineffective controls
- Providing documentary follow-up showing actions taken to resolve the complaint
In rare cases where an issue reported to us suggests the involvement of an independent party due to conflict of interest or other concerns, we may recommend submitting your complaint to relevant government authorities instead of handling internally.
Right to Lodge Complaints
If you are not satisfied with our responses or complaint handling, you reserve the right to escalate your privacy complaint by contacting:
- Relevant national / regional privacy enforcement authority
- Better Business Bureau or other consumer protection bodies
- Independent dispute resolution services
- Filing civil lawsuit through courts with jurisdiction
We will provide contact information for appropriate escalation points upon request.